Unlock Greater Success Through Collaboration!

I provide Starbucks gift cards to buyers on behalf of myself and the real estate agent upon application, as a gesture of gratitude. This token of appreciation is extended irrespective of the buyer's qualification status, marking the beginning of my commitment to exemplary customer service from the outset. 

I go beyond pre-qualifying buyers by ensuring that all loan documents are gathered and submitted for underwriting to attain a full conditional approval before the buyer proceeds with a home purchase. This approach offers numerous advantages, which I am prepared to elaborate upon in greater detail. 

 Upon the execution of a contract, I arrange for the delivery of warm, freshly baked Tiff's Treats to the buyer's workplace, representing both myself and before finding a home, I maintain weekly communication with buyers to enhance retention, discourage them from exploring other lending or realtor options, and ensure all their inquiries are promptly addressed. This proactive approach ensures a seamless transition once they locate a home, facilitating swift progress. ent in celebration and appreciation of their new home. This gesture is intended not only to congratulate them but also to foster goodwill for potential referrals. Any referrals received will be reciprocated to you as a token of gratitude. 

 I believe that clear and consistent communication is key to a smooth loan process. That’s why I make it a priority to stay in touch with my clients on a weekly basis. I’ll provide updates every step of the way, whether through phone calls, emails, or text messages—whichever method you prefer. From initial application to final approval, I’m here to answer your questions, address any concerns, and ensure you’re always informed about the status of your loan. 

On average, I am achieving a timeline of 10-12 days from the receipt of the contract until obtaining a clear-to-close status. My personal best record stands at a remarkable total of 4 days!

 I attend closings to personally show support and appreciation to my buyers, congratulating them on their new home purchase and ensuring their satisfaction. 

I follow up with buyers after closing and maintain a regular communication schedule, aiming to connect with each buyer 3-4 times annually. This proactive approach not only strengthens relationships and encourages referrals but also ensures that any referrals received are promptly directed back to the agent. Currently, approximately 20-25% of my business originates from referrals and repeat customers, with expectations for this segment to exceed 35% by 2025.